Article ID: 249824 - View products that this article applies to.
This article was previously published under Q249824
This article has been archived. It is offered "as is" and will no longer be updated.
VOLTRACK is unloaded and may cause Windows to display a blue screen after 255 device additions and removals.
VOLTRACK keeps a count of the number of devices it is attached to in an internal byte-size variable. This variable is incremented in response to a AEP_CONFIG_DCB command, but is not decremented. After 255 additions and removals, the byte overflows and VOLTRACK is unloaded in response to a AEP_BOOT_COMPLETE command from IOS. This can cause driver memory to be overwritten and can cause system instability.
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.