The NFS share cannot be brought online in Windows Server 2008 R2 when you try to create the NFS share as a cluster resource on a third-party storage disk

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SYMPTOMS

Consider the following scenario:
  • You install the Failover Cluster feature and the Network File System (NFS) service on a server that is running Windows Server 2008 R2.
  • You try to create an NFS share as a cluster resource on a third-party storage disk. The disk is not the "Physical Disk" resource type.
In this scenario, the NFS share cannot be brought online. Additionally, you receive an error message in the System Event log that resembles following message when you try to access the NFS share:
Cluster NFS Share <sharename> : Unable to bring the resource online as a required Storage dependency is missing.

Add a Storage dependency for the storage resource with the directory being shared and then retry the online operation.

Cluster resource 'sharename' in clustered service or application 'fsname' failed.

CAUSE

This issue occurs because the NFS server uses the "Physical Disk" resource name to identify whether the storage class cluster resource is online. However, this feature does not support the third-party storage class cluster resource. Therefore, you cannot create an NFS share on the third-party storage class cluster resource because the NFS server assumes that the storage is not online.

RESOLUTION

To resolve this issue, install the hotfix. This hotfix enables the NFS share on a third-party storage class cluster resource. Example of the third-party storage class cluster resources are Symantec Storage Foundations for Windows, Doubletake, and Steeleye.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem that is described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running the following operating system:
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
Additionally, the NFS service and the failover cluster feature must be installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.1.760 0.20xxxWindows Server 2008 R2RTMLDR
    6.1.760 1.17xxxWindows Server 2008 R2SP1GDR
    6.1.760 1.21xxxWindows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Nfsshex.dll6.1.7600.20861104,96018-Dec-201006:08x64
Nfsshex.dll6.1.7601.21624104,96018-Dec-201008:51x64
Nfswmi.mofNot applicable29,38213-Jul-200920:20Not applicable
Nfswmiprov.dll6.1.7600.2086195,23218-Dec-201006:08x64
Nfswmi.mofNot applicable29,38213-Jul-200920:20Not applicable
Nfswmiprov.dll6.1.7601.2162495,23218-Dec-201008:51x64
Nfssh.dll6.1.7600.2086151,20018-Dec-201006:08x64
Nfssh.dll6.1.7601.2162451,20018-Dec-201008:51x64
Msnfsflt.mofNot applicable4,46010-Jun-200921:00Not applicable
Nfs-servercore-ppdlic.xrm-msNot applicable3,00118-Dec-201006:19Not applicable
Nfssvc.exe6.1.7600.2086141,47218-Dec-201006:04x64
Nfssvr.mofNot applicable6,19510-Jun-200921:00Not applicable
Nfssvr.sys6.1.7600.20861735,74418-Dec-201003:33x64
Msnfsflt.mofNot applicable4,46005-Nov-201002:11Not applicable
Msnfsflt.sys6.1.7601.1751431,23220-Nov-201009:27x64
Nfs-servercore-ppdlic.xrm-msNot applicable3,00118-Dec-201009:05Not applicable
Nfssvc.exe6.1.7601.2162441,47218-Dec-201008:50x64
Nfssvr.mofNot applicable6,19505-Nov-201002:11Not applicable
Nfssvr.sys6.1.7601.17514735,74420-Nov-201009:28x64
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Nfsshex.dll6.1.7600.20861226,81618-Dec-201005:17IA-64
Nfsshex.dll6.1.7601.21624226,81618-Dec-201009:35IA-64
Nfswmi.mofNot applicable29,38213-Jul-200920:20Not applicable
Nfswmiprov.dll6.1.7600.20861217,08818-Dec-201005:17IA-64
Nfswmi.mofNot applicable29,38213-Jul-200920:20Not applicable
Nfswmiprov.dll6.1.7601.21624217,08818-Dec-201009:35IA-64
Nfssh.dll6.1.7600.20861112,12818-Dec-201005:17IA-64
Nfssh.dll6.1.7601.21624112,12818-Dec-201009:35IA-64
Msnfsflt.mofNot applicable4,46010-Jun-200921:06Not applicable
Nfs-servercore-ppdlic.xrm-msNot applicable3,00118-Dec-201005:31Not applicable
Nfssvc.exe6.1.7600.2086191,13618-Dec-201005:13IA-64
Nfssvr.mofNot applicable6,19510-Jun-200921:06Not applicable
Nfssvr.sys6.1.7600.208611,589,24818-Dec-201002:58IA-64
Msnfsflt.mofNot applicable4,46005-Nov-201002:11Not applicable
Msnfsflt.sys6.1.7601.1751470,65620-Nov-201008:02IA-64
Nfs-servercore-ppdlic.xrm-msNot applicable3,00118-Dec-201009:47Not applicable
Nfssvc.exe6.1.7601.2162491,13618-Dec-201009:34IA-64
Nfssvr.mofNot applicable6,19505-Nov-201002:11Not applicable
Nfssvr.sys6.1.7601.175141,589,24820-Nov-201008:03IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_0c087e56c6827715c64fb6d61901be45_31bf3856ad364e35_6.1.7600.20861_none_d5aa05d384939209.manifest
File versionNot applicable
File size718
Date (UTC)20-Dec-2010
Time (UTC)23:32
PlatformNot applicable
File nameAmd64_3960e03d8c9db4e6c7dc975c0aee2e65_31bf3856ad364e35_6.1.7601.21624_none_2741e02b1ed09242.manifest
File versionNot applicable
File size705
Date (UTC)20-Dec-2010
Time (UTC)23:32
PlatformNot applicable
File nameAmd64_5343913520d4cb709739fda92dd4a256_31bf3856ad364e35_6.1.7600.20861_none_f1be7fcd954f1ec3.manifest
File versionNot applicable
File size714
Date (UTC)20-Dec-2010
Time (UTC)23:32
PlatformNot applicable
File nameAmd64_6d3fe549f0a7548ac2e4aea851d685fc_31bf3856ad364e35_6.1.7601.21624_none_26c904a8977f5664.manifest
File versionNot applicable
File size706
Date (UTC)20-Dec-2010
Time (UTC)23:32
PlatformNot applicable
File nameAmd64_a6634b6e8609c25d0d6c273ed958ea60_31bf3856ad364e35_6.1.7600.20861_none_88cc9a28077dd640.manifest
File versionNot applicable
File size705
Date (UTC)20-Dec-2010
Time (UTC)23:32
PlatformNot applicable
File nameAmd64_c08fe97fe6462514811f6a519ac524d0_31bf3856ad364e35_6.1.7600.20861_none_9901dd468c9d546a.manifest
File versionNot applicable
File size706
Date (UTC)20-Dec-2010
Time (UTC)23:32
PlatformNot applicable
File nameAmd64_d3ae9ff64ff2b5d6a8233f4c07034d5e_31bf3856ad364e35_6.1.7601.21624_none_d719403c46169ef0.manifest
File versionNot applicable
File size718
Date (UTC)20-Dec-2010
Time (UTC)23:32
PlatformNot applicable
File nameAmd64_dda4bffa34c006d4bdbcdf3db7990ab3_31bf3856ad364e35_6.1.7601.21624_none_11faa1b289c15560.manifest
File versionNot applicable
File size714
Date (UTC)20-Dec-2010
Time (UTC)23:32
PlatformNot applicable
File nameAmd64_microsoft-windows-n..ver-clustershellext_31bf3856ad364e35_6.1.7600.20861_none_eb87b69706d6ed1e.manifest
File versionNot applicable
File size4,625
Date (UTC)18-Dec-2010
Time (UTC)06:51
PlatformNot applicable
File nameAmd64_microsoft-windows-n..ver-clustershellext_31bf3856ad364e35_6.1.7601.21624_none_ed9c542b03da354b.manifest
File versionNot applicable
File size4,625
Date (UTC)18-Dec-2010
Time (UTC)09:23
PlatformNot applicable
File nameAmd64_microsoft-windows-nfs-admincore_31bf3856ad364e35_6.1.7600.20861_none_0ea1dcff13dca84b.manifest
File versionNot applicable
File size10,180
Date (UTC)18-Dec-2010
Time (UTC)07:02
PlatformNot applicable
File nameAmd64_microsoft-windows-nfs-admincore_31bf3856ad364e35_6.1.7601.21624_none_10b67a9310dff078.manifest
File versionNot applicable
File size10,180
Date (UTC)18-Dec-2010
Time (UTC)09:31
PlatformNot applicable
File nameAmd64_microsoft-windows-nfs-server-clustercore_31bf3856ad364e35_6.1.7600.20861_none_2342d112aea5fd26.manifest
File versionNot applicable
File size3,867
Date (UTC)18-Dec-2010
Time (UTC)06:55
PlatformNot applicable
File nameAmd64_microsoft-windows-nfs-server-clustercore_31bf3856ad364e35_6.1.7601.21624_none_25576ea6aba94553.manifest
File versionNot applicable
File size3,867
Date (UTC)18-Dec-2010
Time (UTC)09:27
PlatformNot applicable
File nameAmd64_microsoft-windows-nfs-servercore_31bf3856ad364e35_6.1.7600.20861_none_b834dd2e3a0db0cd.manifest
File versionNot applicable
File size41,883
Date (UTC)20-Dec-2010
Time (UTC)23:35
PlatformNot applicable
File nameAmd64_microsoft-windows-nfs-servercore_31bf3856ad364e35_6.1.7601.21624_none_ba497ac23710f8fa.manifest
File versionNot applicable
File size41,883
Date (UTC)20-Dec-2010
Time (UTC)23:35
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_282c274aa8791319fc4adef5510f552b_31bf3856ad364e35_6.1.7600.20861_none_1affc795f8029cd0.manifest
File versionNot applicable
File size704
Date (UTC)20-Dec-2010
Time (UTC)23:32
PlatformNot applicable
File nameIa64_539394e5bac58dd409cdeb12a433d97c_31bf3856ad364e35_6.1.7601.21624_none_f92fa7a38d321f95.manifest
File versionNot applicable
File size712
Date (UTC)20-Dec-2010
Time (UTC)23:32
PlatformNot applicable
File nameIa64_aeb9b37a195264f51f67053f7dd0cf93_31bf3856ad364e35_6.1.7600.20861_none_7602da0ea5bbda46.manifest
File versionNot applicable
File size712
Date (UTC)20-Dec-2010
Time (UTC)23:32
PlatformNot applicable
File nameIa64_b54d1cd2818a908123ce0ecfb304af78_31bf3856ad364e35_6.1.7601.21624_none_324c1d0082fc8ffe.manifest
File versionNot applicable
File size703
Date (UTC)20-Dec-2010
Time (UTC)23:32
PlatformNot applicable
File nameIa64_bc97fd513bd044b12956e3dba9982d59_31bf3856ad364e35_6.1.7600.20861_none_3c29ddcf48df9982.manifest
File versionNot applicable
File size703
Date (UTC)20-Dec-2010
Time (UTC)23:32
PlatformNot applicable
File nameIa64_ced7257c5506eb216e6e471012022654_31bf3856ad364e35_6.1.7601.21624_none_9ce0a407debaaa69.manifest
File versionNot applicable
File size704
Date (UTC)20-Dec-2010
Time (UTC)23:32
PlatformNot applicable
File nameIa64_d364429330277b1aac28a69da1d31898_31bf3856ad364e35_6.1.7600.20861_none_506a3ed5c41a21b3.manifest
File versionNot applicable
File size716
Date (UTC)20-Dec-2010
Time (UTC)23:32
PlatformNot applicable
File nameIa64_e48f1a1171c01f3940ca144a30f164c1_31bf3856ad364e35_6.1.7601.21624_none_7abd628bd2602ad6.manifest
File versionNot applicable
File size716
Date (UTC)20-Dec-2010
Time (UTC)23:32
PlatformNot applicable
File nameIa64_microsoft-windows-n..ver-clustershellext_31bf3856ad364e35_6.1.7600.20861_none_8f6abf094e7784e4.manifest
File versionNot applicable
File size4,623
Date (UTC)18-Dec-2010
Time (UTC)06:50
PlatformNot applicable
File nameIa64_microsoft-windows-n..ver-clustershellext_31bf3856ad364e35_6.1.7601.21624_none_917f5c9d4b7acd11.manifest
File versionNot applicable
File size4,623
Date (UTC)18-Dec-2010
Time (UTC)09:57
PlatformNot applicable
File nameIa64_microsoft-windows-nfs-admincore_31bf3856ad364e35_6.1.7600.20861_none_b284e5715b7d4011.manifest
File versionNot applicable
File size10,178
Date (UTC)18-Dec-2010
Time (UTC)06:56
PlatformNot applicable
File nameIa64_microsoft-windows-nfs-admincore_31bf3856ad364e35_6.1.7601.21624_none_b49983055880883e.manifest
File versionNot applicable
File size10,178
Date (UTC)18-Dec-2010
Time (UTC)10:02
PlatformNot applicable
File nameIa64_microsoft-windows-nfs-server-clustercore_31bf3856ad364e35_6.1.7600.20861_none_c725d984f64694ec.manifest
File versionNot applicable
File size3,865
Date (UTC)18-Dec-2010
Time (UTC)06:53
PlatformNot applicable
File nameIa64_microsoft-windows-nfs-server-clustercore_31bf3856ad364e35_6.1.7601.21624_none_c93a7718f349dd19.manifest
File versionNot applicable
File size3,865
Date (UTC)18-Dec-2010
Time (UTC)09:59
PlatformNot applicable
File nameIa64_microsoft-windows-nfs-servercore_31bf3856ad364e35_6.1.7600.20861_none_5c17e5a081ae4893.manifest
File versionNot applicable
File size41,881
Date (UTC)20-Dec-2010
Time (UTC)23:32
PlatformNot applicable
File nameIa64_microsoft-windows-nfs-servercore_31bf3856ad364e35_6.1.7601.21624_none_5e2c83347eb190c0.manifest
File versionNot applicable
File size41,881
Date (UTC)20-Dec-2010
Time (UTC)23:32
PlatformNot applicable

Properties

Article ID: 2462576 - Last Review: February 10, 2011 - Revision: 1.0
APPLIES TO
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Foundation
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseadvanced KB2462576

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